Guides

CRM/Sales

Send your first quotation

Build a quotation from a lead or opportunity and send it for approval.

Follow these five steps

  1. 1

    Start from a lead or opportunity

    Click "Quotation" on a sales opportunity to open a new quotation pre-filled with the counterparty, currency and trade-template hints — or start blank and pick Export or Import yourself.
  2. 2

    Add line items and trade terms

    Add product line items, then set trade clauses: Incoterm and Payment term are seeded for you (FOB and Telegraphic Transfer by default). Add Shipping Terms, Inspection, Packing, Certification, Bank Details or a custom clause, and mark each one negotiable or locked.
  3. 3

    Approve it, then send it

    A new quotation starts in Draft. Approve moves it to Approved; Send Email then delivers it to the buyer with a link to their own portal.
  4. 4

    The buyer responds

    From their portal link, the buyer accepts, rejects, or opens a negotiation — optionally signing with their name, designation and a company stamp as part of accepting.
  5. 5

    Generate the Proforma Invoice

    Once the quotation is Accepted, "Generate Proforma Invoice" appears on the Overview tab. Send the PI the same way — the buyer accepting that PI is what actually creates the order.

Negotiation is part of the flow

If the buyer opens a negotiation, the quotation moves to a Negotiation status and you can propose new terms as a seller round — with an optional revision — before closing the negotiation as agreed or collapsed.
Screenshot pending — Create Quotation form with product line items and trade clauses
Building a quotation with Incoterm and payment clauses.
Screenshot pending — Quotation status pipeline with Approve and Send Email actions
Moving a quotation from Draft to Sent.

Want the full detail?

This guide covers the day-to-day flow. For every status, the buyer portal, and exactly how a Proforma Invoice becomes an order, see the Quotations doc.